Shipping Information

What Shipping Methods Are Available?

We offer USPS First Class mail shipping. If additional shipping options are available in your area, they will be available during checkout.

How Long Will It Take To Get My Package?

We aim for same-day shipping, and most orders will have shipped by the next business day as long as we have the product in stock. Orders are not shipped on weekends, unless otherwise noted. Any shipping or transit time estimates offered here or by our shipping partners are meant to be estimates. We cannot ensure an exact delivery time.

Please note: Orders are only processed during working days (Monday – Friday, 9am – 5pm local time). Since deliveries are not made on Saturdays, Sundays, or public holidays, they will be made on the following working day.

Orders with multiple items may ship in separate parcels. Upon item shipment, you will receive notifications with shipment tracking information for each of those parcels. To ensure proper delivery, the carrier may request a signature upon receipt.

Most of our packages arrive within 3 to 5 days. We work with a range of nationwide partners to ensure prompt shipping and delivery.

What about lost packages?

If a shipment is lost after we ship it, we will not be held responsible if the order status has been marked as “delivered” by the parcel handler. Otherwise, if the package goes awry, we will happily send along a replacement once we receive the original package back. Please be sure the address you provide is correct and to avoid delays and/or lost packages.

Do You Offer Same-Day Delivery?

No – hempshop does not offer same-day delivery. Maybe some day.

Do You Ship Internationally?

No – hempshop does not ship internationally. Maybe some day – 大麻を毎日吸う!

Product Information

Are these goods legal?

The 2018 US Farm Bill made a lot of exciting cannabinoids legal, as long as they were derived from the hemp plant, not the related, regulated cannabis plant. Everything sold on hempshop is from the hemp plant, so it’s legal to sell in the United States so long as it doesn’t contain more than 0.3% of Delta-9 THC on a dry weight basis. If states have more specific regulations for alternative cannabinoids, those products should not be available for checkout in your area.

Are these goods safe?

All hemp products sold on hempshop are tested to ensure they comply with the 2018 US Farm Bill. We work with providers with proven records producing consistent quality goods. We consume the goods we sell. For specific questions about ingredients or production processes for goods on hempshop, we refer to the manufacturer.

Are these goods for adult use?

All hemp products sold on hempshop are for use by adults aged 21 years and over.

Payment Information

What Payment Methods Are Accepted?

hempshop accepts major US credit card and debit card payments.

Sorry – we do not accept prepaid cards, checks, cash, PayPal, Venmo, Zelle, ACH, wire, cryptocurrency, or e-checks at this time.

Orders and Returns

How do I place an Order?

Browse the store, maybe read our guide to cannabinoid potency if you could use some help with the range of cannabinoids on offer. Add items to your cart, check out. During checkout enter your payment information,  your billing information, and your shipping information.

Who should I to contact if I have any queries?

Contact our hempshop support team: [email protected].

How Can I Cancel Or Change My Order?

Visit hempshop.io/my-account/ to review recent orders and cancel. 

How Do I Track My Order?

 recenOnce your order has shipped, we’ll email tracking information as it becomes available. This will be a number you can use on the US Postal Service site for tracking.t 

How Can I Return a Product?

We have a whole separate page about our hempshop return & refund polici