Currently, we serve all states within the United States except these states that have forbidden shipments for Hemp and we will not ship to: Idaho, Iowa, Kansas, Louisiana, Maine, Mississippi, Oklahoma, and South Dakota.
We aim for same-day shipping, and most orders will have shipped by the next business day as long as we have the product in stock. Orders are not shipped on weekends, unless otherwise noted. Any shipping or transit time estimates offered here or by our shipping partners are meant to be estimates. We cannot ensure an exact delivery time.
Please note: Orders are only processed during working days (Monday – Friday, 9am – 5pm local time). Since deliveries are not made on Saturdays, Sundays, or public holidays, they will be made on the following working day.
If a shipment is lost after we ship it, we will not be held responsible if the order status has been marked as “delivered” by the parcel handler. Otherwise, if the package goes awry, we will happily send along a replacement once we receive the original package back. Please be sure the address you provide is correct and to avoid delays and/or lost packages.
Defective & Damaged Products
Once the package is delivered, we allow three (3) days for you to notify us if the product or shipment packaging was damaged before you received it. After three (3) days pass, we presume that the goods were received in good condition.
To qualify for our return terms you must place your return request within 14 days of the receipt of your parcel, or within the term established by the mandatory regulations. The return must be delivered within 14 days from when you receive your return authorization. Unfortunately, we cannot refund return shipping and handling costs.